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Industry: Blackout Blinds

Overview: Sentiment analysis was conducted across Twitter, YouTube comments, interior design blogs, and ecommerce reviews. Dataset included ~11,500 mentions across 9 months.

Companies Analyzed:

  • Company D: High-end motorized blackout systems.

  • Company E: Custom-cut manual blinds.

  • Company F: Budget-friendly stick-on options.

Sentiment Results:

Company

Positive

Neutral

Negative

D

69%

21%

10%

E

55%

27%

18%

F

38%

22%

40%

Top Themes (Based on NLP Topic Modeling):

  • Company D: “Silent motor”, “complete darkness”, “app-controlled”.

  • Company E: “Good fit”, “aesthetic upgrade”, “instructions lacking”.

  • Company F: “Falls off”, “light still gets in”, “cheap but ineffective”.

Summary Insight:

  • Customers value full darkness, ease of installation, and durability.

  • Company F’s affordability drives volume but sentiment skews heavily negative.

  • DIY install issues were the biggest detractor for Company E.

Actionable Result:

  • Company D has clear competitive advantage—should invest in influencer marketing.

  • Company F needs to reposition or overhaul adhesive mechanisms to avoid brand damage.

 
 
 

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